Privacy Policy

1. Who We Are

Surejab Career Simulator is operated by Obrro Limited, a company registered in the United Kingdom. We are the data controller for the personal data we collect through our platform.

2. Information We Collect

We collect the following categories of personal data:

• Account information: name, email address, and password when you create an account.
• Payment information: billing details processed securely through our payment provider. We do not store full card numbers.
• Learning data: course progress, quiz scores, lab submissions, simulation responses, and completion status.
• Usage data: pages visited, features used, session duration, and device information.
• Communications: messages you send to our support team.

3. How We Use Your Data

We use your personal data to:

• Provide and maintain your account and subscription
• Deliver course content, track your progress, and score your work
• Generate certificates and portfolio exports
• Personalise your learning experience and provide scoring analytics
• Communicate important updates about your account or the platform
• Improve our platform, content, and services
• Prevent fraud and enforce our terms of service

4. Legal Basis for Processing

We process your data under the following legal bases: performance of a contract (delivering your subscription), legitimate interests (improving our platform and preventing fraud), and consent (where applicable, such as marketing communications).

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our platform, including hosting providers, payment processors, and analytics services. All third parties are contractually obligated to protect your data.

6. Data Retention

We retain your account and learning data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records. Anonymised and aggregated data may be retained for analytics purposes.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@surejab.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Children

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or platform notification. The “Last updated” date at the top of this page indicates when this policy was last revised.

12. Contact

For privacy-related enquiries, contact us at privacy@surejab.com or write to the Data Protection Officer, Obrro Limited, United Kingdom.